Shipping policy
All orders from Haus of Knaus are carefully packed and dispatched from the Netherlands.
Orders are shipped using reliable tracked delivery services through our logistics partners. Once your order has been dispatched, you will receive a tracking link so you can follow your parcel.
We offer simple, flat-rate shipping across Europe based on these zones below. Shipping is free on orders over €75 for these zones.
Delivery within the Netherlands
€5.95 shipping for orders under €75
FREE shipping for orders over €75
Estimated delivery time: 1–5 working days
Delivery within Belgium & Germany
If you are ordering from Belgium or Germany or sending a gift to these countries, the following shipping rates apply.
€7.95 shipping for orders under €75
FREE shipping for orders over €75
Estimated delivery time: 3–8 working days, depending on destination.
Delivery within European Union
If you are ordering from another European country within the European Union or sending a gift this zone, the following shipping rates apply.
€9.95 shipping for orders under €75
FREE shipping for orders over €75
Estimated delivery time: 3–10 working days, depending on destination.
Delivery outside European Union
If you are ordering from another European country outside the European Union (United Kingdom, Switzerland or Norway) or sending a gift this zone, the following shipping rates apply.
€12.95 shipping for orders under €75
FREE shipping for orders over €75
Estimated delivery time: 5–14 working days, depending on destination.
Other Destinations
If you would like to ship to a country not listed above, please contact us and we will be happy to assist you.
Email:
info@hausofknaus.com
Please Note
Delivery times are estimates and may vary depending on postal services and local conditions.
Haus of Knaus is not responsible for delays caused by couriers, customs processes, or circumstances outside of our control.
If your order includes multiple items, they may occasionally be shipped separately.
For countries outside the European Union, customs duties, import taxes, or handling fees may apply when your parcel reaches its destination country. These charges are the responsibility of the customer.
Damaged Parcels
If your parcel arrives damaged, please contact us within 48 hours of delivery so we can assist you.
Email:
info@hausofknaus.com